At CHS we are distinctive in the field for our deep experience in helping people build stronger organizations and create healthier communities.  We know the terrain of nonprofit management.  We appreciate the vital role of nonprofits in transforming communities.  And we know how to deliver strategy consulting and learning support in formats that work for nonprofit professionals.

We use a proven support model that combines the power of action learning and collaboration to help teams build stronger organizations and healthier communities.

Action Learning

The organizations we work with typically need to solve immediate challenges related to community needs assessment, strategic planning, program development, and demonstrating community impact.  They also need professional learning supports to help their teams learn and grow in response to rapidly changing conditions.

Our action learning model combines strategy consulting and learning support to help teams solve their immediate challenges while also building individual skills and capabilities. The results can be seen in stronger teams and organizations, and greater community impact.


Few if any community problems can be fully addressed by any single sector or organization.  Likewise, no organization can independently develop the diverse array of capabilities needed to maximize their impact.

We help our clients collaborate to maximize their collective community impact. We do this by working with sponsors to bring multiple organizations together for focused learning and action.  The results can be seen in greater collective impact on community health and vitality.

CHS brings insight and lessons learned from 23 years of experience serving organizations that care about community. Much of this work has been accomplished through collaborative projects sponsored by associations, foundations, or public agencies. Our client base includes:

  • Associations
  • Foundations
  • Community Health Centers
  • Community Behavioral Health Agencies
  • Free and Charitable Clinics
  • Foundations
  • Health Strategy Organizations
  • Hospitals and Health Systems
  • Human Service Agencies
  • Mission-Driven Business Organizations
  • Public Health Agencies
  • Public Policy Commissions
  • Public School Systems
  • Senior Service Agencies
  • United Way Agencies

This experience has given us countless opportunities to learn from people in a wide range of organizational settings. We leverage this experiential knowledge into creative solutions for our clients.

Our leadership has extensive experience and a total commitment to client success.  We also partner with an extended network of subject matter experts to create the right team for each engagement.

Stephen Horan, PhD is the founding CEO of Community Health Solutions, bringing more than 30 years of professional experience to each client and project. Under Steve’s leadership Community Health Solutions has helped hundreds of organizations achieve better results through effective strategy and practice. Individually, Steve has been an advisor to consumer groups, nonprofit organizations, corporations, foundations, and public sector leaders. This broad perspective informs Steve’s ability to connect policy to strategy and practice.

Terry Laine, MS, PCMH CCE is the Operations Manager and a Senior Consultant at Community Health Solutions.  Terry brings more than 25 years of professional experience to CHS projects. Terry offers distinctive expertise in the areas of quality improvement, integrated care development; patient centered medical home development, knowledge management, innovation support, collaboration support, and leadership development.  Terry completed IHI’s Breakthrough Series College, and is a NCQA Patient-Centered Medical Home Certified Content Expert (PCMH CCE). She holds a Master of Science Degree from James Madison University.

Leah Horan, B.B.A.  Leah Horan is our Learning Solutions Manager with diverse responsibilities for supporting our in-person and virtual learning programs.  Leah coordinates and supports action learning programs for a wide range of clients in multiple states.  Leah also supports our qualitative research projects with particular expertise in managing and analyzing qualitative data from surveys and interviews. She is skilled in applying a wide range of software packages including Zoom, Poll Everywhere, Camtasia, Qualtrics, hubspot, and Brightspace. Leah holds a Bachelor of Business Administration degree from Roanoke College.

Our Network. Through our various projects we engage a wide network of subject matter experts in fields like strategy, quality, leadership, teamwork, design thinking, and more.  We engage these experts on an as-needed basis to deliver training and advice on topics specific to each project.

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