Demonstrating high performance is essential for making the best use of resources and demonstrating value to key stakeholders including funders. We help organizations elevate performance by implementing focused improvements strategies and supporting staff learning and development.
Organizational improvement works best when people are equipped with clear roadmaps and practical tools. With this in mind, CHS created the Patient Centered Medical Home (PCMH) Toolkit to help community health centers and other primary care organizations streamline development for PCMH recognition by NCQA. The toolkit includes:
A readiness checklist to help the organization determine if it is ready to engage in PCMH development.
A series of development checklists to help the organization identify PCMH capabilities that are already in place as well as capabilities that need development.
A scoring tool to help organizations focus their development efforts on PCMH elements that are yield the most benefit.
A knowledge base of tools and videos for team education in PCMH requirements.
This type of toolkit can dramatically streamline the development process while also helping staff learn and develop their skills in PCMH development and teamwork.
Action learning is a strategic approach to organizational development in which teams of people engage in focused learning and action to address real-world challenges or opportunities in their professional setting. An action learning program can be designed to engage your teams in focused learning and improvement for any organizational priority.
An action learning collaborative could be an effective strategy for helping teams from your organization elevate performance.
The focus of an action learning collaborative could include core skills such as leadership, management, teamwork, and communication, or applied skills such as quality improvement, program evaluation, or various types of community service models.
The collaborative could be structured at the community level or at the association level depending on the needs and interests of the prospective participants.