System change is focused on creating supportive policies, structures, processes, and practices to enable innovation. By nature, system transformation involves multiple stakeholders with an authentic commitment to collaborate for excellence and equity.
At CHS we have deep experience in in supporting system transformation by bringing people together for learning and action. We can help by facilitating the following steps in a system change effort.
Define the focus. The first step is to define the focus for system change. Here it is especially important to locate the focus for change within the right system setting, e.g., state policy, local government policy, federal policy, corporate policy, or another setting.
Engage key stakeholders. The next is to identify and engage key stakeholders who operate or experience the system. The range of stakeholders could include service recipients, service providers, public agency staff, and others with insight on how the system is working.
Understand the Current System. A third step is to deeply understand how the current system works, and confirm that understanding with key stakeholders. Many system change efforts fall short for overlooking this key step.
Design improvements. Having described the current system, the next step is to design ideal system improvements. Here it can be helpful to consider various stakeholders and their perspectives on the system as starting points for designing system improvements.
Collaborate for change. Equipped with a clear understanding of the current system and a set of ideal improvements, the next step is to collaborate for system transformation. The particulars will vary depending on the focus, but integrity, information, and community perspective are always key assets in a successful transformation effort.
Contact us to learn more about CHS supports for system transformation