• Creating and sustaining a strong nonprofit requires effective strategic management to assure the organization is able to accomplish its mission while adapting to changing conditions in the operating environment.
  • Strategic management is much more than strategic planning,  It is a continuous process of defining, executing, and evaluating organizational strategy.
  • We use a proven support model to help nonprofits build strength through agile strategic management.
  • Learn more about our supports below, and contact us to discuss the possibilities.

A logical first step is to assess the organization’s readiness to accomplish the mission in the current and emerging environment.  We can help you:

  1. Scan the strategic environment
  2. Assess internal capabilities
  3. Identify strategic opportunities and threats
  4. Consider strategic readiness under various future scenarios
  5. Decide priorities for improving strategic readiness.

The next step is to define goals and strategies for the organization based on the assessment of strategic readiness. CHS can help you:

  1. Clarify the mission of the organization
  2. Define the customers to be served by the organization
  3. Develop a clear value proposition for key customer segments
  4. Define performance goals for the organization
  5. Create a plan for building capacity, achieving performance goals, and creating community impact.

Once a strategy is designed the next step is to develop organizational capacity for execution.

  • The aim is to assure the organization has the people, resources, and operating systems to execute strategy and deliver results.
  • CHS can help by providing a tailored blend of research, data analytics, tools, training, technical assistance, and strategy coaching.
  • We can deliver these supports through an organizational learning program that we co-design with you.
  • An organizational learning program may occur over weeks or months, depending on the strategic needs and objectives of the organization.
  • Example topics covered in our organizational learning programs include:
    • Strategy development
    • Design thinking
    • Leadership development
    • Team development
    • Program design
    • Program evaluation
    • Quality improvement
    • Workflow improvement
    • Key performance indicators
    • Strategic evaluation.

Once the strategy is defined, execution is everything. CHS can help you:

  1. Assure that staff are equipped for execution
  2. Assure that key resources are becoming available
  3. Assure that key strategies are being executed
  4. Assess whether key outputs, outcomes and impacts are being achieved
  5. Make strategic adjustments based on feedback and evaluation.

In today’s funding environment it is essential to demonstrate effective management and community impact in order to sustain the organization.  CHS can help you:

  1. Identify key audiences for performance reporting
  2. Define key indicators of effective management
  3. Define key indicators of positive community impact delivered by the organization
  4. Develop systematic methods and tools for producing key indicators
  5. Develop reports that are strategically designed to demonstrate value to key audiences.


CHS can deliver any or all of the supports outlined above through a professional learning collaborative.  A professional learning collaborative engages professionals from one or multiple organizations in focused learning and action to strengthen their skills and elevate organizational performance.

  • A professional learning collaborative can be convened by a single nonprofit, an association of nonprofits, a foundation, or any other entity interested in facilitating nonprofit capacity building.
  • The basic approach is to choose a focus, engage participants, define goals, design and develop supports, and collaborate on learning and action to strengthen skills and elevate organizational performance.
  • The number of organizations participating in a collaborative could range from a few to dozens.
  • The time period could run from a few weeks to months.
  • The supports and activities are tailored for the project, and typically include a mix of online resources, virtual meetings, in-person strategy sessions, coaching, and technical assistance.

Recent Examples

Recent examples of community collaboratives supported by CHS include:

  1. PCMH Development. A statewide collaborative focused on patient-centered medical home (PCMH) development for teams of professionals from community health centers.  (24 organizations, convened by a state primary care association.)
  2. Charitable Clinic Standards. A statewide collaborative focused on developing a set of performance standards for charitable clinics. (7 organizations, convened by a state charitable clinic association.)
  3. Demonstrating Community Value. A statewide collaborative focused on demonstrating the community value of community behavioral health organizations.  (30 organizations, convened by a state association of community behavioral health organizations.
  4. Transforming Healthcare Leadership. A statewide collaborative focused on interprofessional teamwork and leadership development, for teams from hospitals, health systems, medical practices, community health centers, community behavioral health organizations, pharmacy organizations, health professions training, and social support organizations.  (40 teams over six cohorts, convened by a partnership between a state medical society, a state association of hospitals & health systems, a state nursing association, and the state public health agency.)

How CHS Can Help

If your organization would like to create a professional learning collaborative, CHS can help you:

    1. Define objectives for the collaborative.
    2. Assess learning needs of participants.
    3. Design learning activities and programs.
    4. Develop learning resources including content and subject matter experts.
    5. Facilitate learning events and activities.
    6. Support individual and team learning throughout the program.
    7. Evaluate the community impact of the collaborative.
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